Frequently Asked Questions
nCommon questions from buyers sourcing LED strip lights and smart controllers from Hopequan. For anything not covered here, use our contact form and we will reply within 24 hours.
How do I get a price for your LED products?
We are a wholesale supplier and prices depend on product model, quantity and specification. Add products to your quote list or send us your requirements through the contact form, and our sales team will confirm pricing and MOQ within 24 hours.
Do you support OEM / ODM orders?
Yes. We support OEM/ODM for custom lengths, CCT temperature, voltage, PCB width and product branding. Send your specifications for a feasibility check and quotation.
What is the minimum order quantity (MOQ)?
MOQ depends on the product category and specification. Our team confirms the MOQ for each model when you request a quote. (待确认: 请补充实际MOQ政策)
Do you provide samples before bulk order?
Yes, pre-production samples are available so you can verify quality and compatibility before mass production. Sample cost and shipping are confirmed with your quotation.
What is your typical lead time?
Lead time depends on order size and whether products are in stock. We confirm the schedule when your order is placed. (待确认: 请补充实际交期)
Which certifications do your products have?
Our products carry CE, RoHS, UKCA, UL and ETL certifications, and our LED chips are LM80 certified. Certification documents are available on request to support your import requirements.
Where are you located?
We are in Bao’an District, Shenzhen, Guangdong, China, and ship by express, air or sea with full export documentation.
How can I contact your sales team?
Email [email protected], call 0086 18027665431, or use the contact form. Support hours are Monday to Saturday, 8:00-22:00 (GMT+8).